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GENERAL FAQs

Yes, on orders over $49 we offer free USPS shipping within the U.S. Free shipping may also be offered as part of a promotion.*

Yes, we also offer expedited shipping with Priority Mail.

Personalized and Premium print wallets will ship out the next business day when ordered by 12 pm EST. All other wallets and items when your order is placed before 12 pm EST it will ship out the same business day. After 12 noon EST, orders will be shipped out the next business day.

Yes! We ship internationally around the world. You will find shipping options available for standard or expedited during the checkout process.

You should be receiving an order confirmation email, a shipping email with your tracking information, and finally, an Order Completed email. If you have not received any of these emails, first, please check that you have provided your correct email address, and second, if you have, please check your junk/spam folders. 

Please call or email our customer service department before you recieve a notification that your order has shipped to be eligible to change your order

Yes, all our products are backed by our guarantee that they will be working properly. Our warranty covers all functioning parts from defects. Please see our warranty policy for more information

PERSONALIZED WALLET FAQS

Personalized wallets are gaining popularity because they are so unique. Zuboot is the first company to print a completely personalized image on the front of your wallet.

Personalized wallets are gaining popularity because they are so unique. Zuboot is the ONLY company to print a completely personalized, full-color image on the front of your wallet.

If we get your order before 12noon EST, we usually print the same day! If after that time, we will print and ship next day.

CARBON FIBER/ALUMINUM WALLET FAQS

Carbon fiber is stronger and stiffer than steel, it is lighter than steel, making our wallets thin and lightweight making your valuables even safer.

RFID and skimming are a very particular brand of electronic pickpocketing. When cards are activated by an RFID reader, their chips can transmit information wirelessly, making it easy for your information to be stolen and for strangers to make a purchase without physically having your card.

Our wallets are made of carbon fiber and aluminum materials. Carbon fiber is five-times stronger than steel. Both these materials are designed to prevent skimming and are RFID blocking They are super durable and we’re so confident that we have a guarantee and warranty on the functioning parts.

Each wallet with a money clip can securely hold up to 20+ bills folded. Wallets that offer a cash strap can hold even more bills. 

Door openers protect against the transmission of bacteria and germs. Our Door Opener is made of brass, which in itself is antimicrobial. It comes in a keychain and comes with a stylus, meaning you can use any surface (ATM’s and computer screen) without touching it.

Research has shown materials that contain high amounts of copper alloys such as brass have antibacterial properties that can help minimize the spread of microbes and germs. More specifically it is because of the length of time that tiny microbes can live on brass in comparison to other materials that make the biggest difference.

POWER BANK FAQS

You can charge your power bank with your phone charger or through a computer USB port

mAh or “Milliamp Hours” is a unit for measuring the amount of stored energy or capacity of a battery. The mAh rating on promotional Power Banks explains how much energy they can transferto a recharging device like a cell phone.The higher the mAh of a Power Bank battery, the longer amount of time and/or energy it can provide to recharge an electronic device like a cell phone.

Typically it will take up to 14 hours to fully charge your portable charger after its initial charge. The reason is that our charges offer a longer life than typical powerbanks. Our portable charges offers days of power and re-charging making it one of the most useful powerbanks out there..